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Лицом к лицу: создание клиентоориентированного бизнеса
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Dettagli
Programma della lezione
– Администраторы как лицо клиники
– Значение командной работы
– Почему пациент не возвращается?
– 5 критериев идеального обслуживания клиентов
– Базовые правила работы «службы поддержки» клиента
– Телефонный сервис: руководство и цели SMILE
– Презентация плана лечения пациенту: принципы
– Коммуникация в команде: 3 правила лидера.
La lezione è inclusa nei seguenti corsi:
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Lettori 1
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Organizzatore
OHI-S
OHI-S is the world's leading educational platform for dentists worldwide!
Our core product is training led by the top global speakers in all branches of dentistry. On our platform, you will find courses covering every dental specialty. We offer a comprehensive range of educational formats: congresses, seminars, hands-on workshops, and online courses.
We provide education in 7 languages: English, Spanish, Portuguese, German, French, Ukrainian, Russian.
Our offline projects take place in the most picturesque locations around the world: Kyoto, Florence, Rome, Bologna, Vienna, Berlin, and Prague. Our clients always have a unique opportunity to combine acquiring valuable knowledge with experiencing rich cultural environments.
OHI-S is not just a platform, it’s an entire ecosystem for professionals. Our mobile application, marketplace, and specialized social network connect dentists from all corners of the globe, creating a powerful community for knowledge exchange and collective growth.