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Mastering Patient Management. Keep Your Energy High and Your Practice Flourishing
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Anna-Maria Yiannikos
Dettagli del corso
Lettori
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47m
Lezione
Mastering Patient Management. Keep Your Energy High and Your Practice Flourishing
Anna-Maria Yiannikos0:01
Introduction and Role of Patient Management
3:04
80‑20 Rule and Ideal Patient Profile
9:20
Handling Complaints and Excessive Questions
17:06
Fear, False Beliefs, and Price Objections
26:44
Negotiation Techniques and Conflict Resolution
La lezione è inclusa nei seguenti corsi:
Ottieni l'accesso a questo corso e a oltre 2 700 ore di formazione con Premium.
...per anno
Cosa è incluso in
Questo il webinar
Dettagli
47m
0.75 CE Credits

Inglese
Accesso alla registrazione durante il periodo di Premium
Programma della lezione
– The principles of the 80/20 rule. Application in clinical scenarios
– Identify and address problems and concerns of patients to regain control and empower your practice
– The 5 steps of dealing with patient complains
– The 5 steps to solve problems with courtesy and care
– Enhance the ability to understand your patients' concerns and needs
– Master effective communication. Practical communication skills to engage with patients
– Strategies to setting and maintaining boundaries with your patients
– Promote a professional and respectful environment within your practice
– Strategies to maintain high energy levels and a positive outlook. Manage difficult patients with confidence and poise.
Recommended for: Orthodontists, Prosthodontists, Functional dentists, Pediatric dentists, Endodontists, Restorative dentist, Periodontists, Implantologists, Oral and maxillofacial surgeons, Dental technicians, General dentists.
La lezione è inclusa nei seguenti corsi:
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