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Lección 12. Trabajar con conflictos

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Evgeniy Galay
Evgeniy Galay
5.00 (6 voti)
Spagnolo
OHI-S
Archiviato
Usa codice promozionale / punti (Accedi)
Cosa è incluso:
38m
Spagnolo

Programma della lezione

El conflicto con el cliente se produce cuando los intereses del cliente no coinciden con los intereses del vendedor. En la lección consideraremos técnicas de comportamiento del vendedor LAST, LATTE, SPA, TASS y otras, que permitirán resolver el conflicto y mantener un contacto cálido con el cliente.

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Lettori (1 persona)

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Evgeniy Galay

Austria, Vienna
5.00 (270 voti)
OHI-S Sales Director. Consultant in Management, Marketing and Organizational Development. Qualified consultant of the European Bank for Reconstruction and Development. Certified business trainer (International College of Business Trainers), over 15 years of trainer experience. Developed a range of author's programs in management, sales development, personnel motivation, personnel management and development, personal organization.

Organizzatore

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OHI-S

4.72 (17551 voti)

OHI-S is the world's leading educational platform for dentists worldwide!

 

Our core product is training led by the top global speakers in all branches of dentistry. On our platform, you will find courses covering every dental specialty. We offer a comprehensive range of educational formats: congresses, seminars, hands-on workshops, and online courses.

 

We provide education in 7 languages: English, Spanish, Portuguese, German, French, Ukrainian, Russian.

 

Our offline projects take place in the most picturesque locations around the world: Kyoto, Florence, Rome, Bologna, Vienna, Berlin, and Prague. Our clients always have a unique opportunity to combine acquiring valuable knowledge with experiencing rich cultural environments.

 

OHI-S is not just a platform, it’s an entire ecosystem for professionals. Our mobile application, marketplace, and specialized social network connect dentists from all corners of the globe, creating a powerful community for knowledge exchange and collective growth.