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Факторы, влияющие на решение пациента

4.86
7 voti
Антон Бичун
Dettagli del corso
Lettori
Recensioni

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Dettagli

45m

Russo

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Programma della lezione

– Как пациент выбирает врача: доступность, сарафанное радио

– Администраторы и сотрудники колл-центра: влияние на выбор пациента

– Забота и внимание: как заслужить доверие пациента

– Важные аспекты первой коммуникации врача и пациента

– Согласование плана лечения и внесение изменений

– Классическая структура продаж: отличительные особенности в медицине

– Как выявить реальный запрос пациента?

– Значение работы с возражениями и сомнениями пациента.

Pediatric Dentistry

General questions

Marketing and Management

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Lettori 1

Anesthesiologist-resuscitator specializing in emergency medical conditions in dental practice. Over 20 years of clinical experience supporting dental procedures and managing critical patient situations in ambulatory settings.

 

Associate Professor at the Department of Emergency Medical Care, North-Western State Medical University named after Mechnikov (St. Petersburg). International lecturer delivering master classes and training programs for dental practitioners on emergency preparedness and patient safety protocols.

 

Co-author of practical guidelines for dentists on prevention and treatment of emergency conditions in ambulatory dentistry, and the management handbook "Service Management in Medical Organizations."

 

PhD in Medical Sciences. Graduate of the Presidential Program "Healthcare Management" at St. Petersburg State University Higher School of Management.

 

OHI-S is the world's leading educational platform for dentists worldwide!

 

Our core product is training led by the top global speakers in all branches of dentistry. On our platform, you will find courses covering every dental specialty. We offer a comprehensive range of educational formats: congresses, seminars, hands-on workshops, and online courses.

 

We provide education in 7 languages: English, Spanish, Portuguese, German, French, Ukrainian, Russian.

 

Our offline projects take place in the most picturesque locations around the world: Kyoto, Florence, Rome, Bologna, Vienna, Berlin, and Prague. Our clients always have a unique opportunity to combine acquiring valuable knowledge with experiencing rich cultural environments.

 

OHI-S is not just a platform, it’s an entire ecosystem for professionals. Our mobile application, marketplace, and specialized social network connect dentists from all corners of the globe, creating a powerful community for knowledge exchange and collective growth.