Profitable dental business. World experience

– The history of creating a personal brand. The path of the lecturer

– The philosophy of the dental business

– What is the brand and logo?

– The concept of «The Smile-Lift»

– Education: training and teaching

– Determining the value of success

– Ways to expand your presence in the market

– What makes you unique?

– Quality of treatment: Rosenthal's experience

– Key aspects of the consultation

– Promotion of services in social networks: creating the image of the clinic.

– Instagram statistics and вenefits

– Strategies for increasing Instagram followers

– Ways to increase followers engagement

– Bloggers and influencers: principles of interaction with the clinic

– Evaluation of the activity of followers on Instagram

– Content plan: frequency, subject, time

– Advantages of photo and video content.

– 4 major areas of concern of the manager

– How to detect the misappropriation of funds?

– Why there is a possibility of embezzlements

– Signs of a fraud in the clinic

– Analysis of the «day» sheet

– Examples of fraudulent schemes:

- Computer programs

- Lapping example

- «Ghost employee»

- Insurance companies

- Purchase of consumables.

– Prevention of embezzlements in the clinic

– Algorithm of actions when an employee is suspected of embezzlement.

– Clinic administrator: why is this important?

– Additional team education

– Basic business structures: areas of responsibility in a dental clinic

– Reasons for the loss of patients: service

– The basic cycle of small business: features of a dental clinic

– Motivation of the team: how and why?

– Analysis of the sales cycle

– Culture of communication with the staff

– The main aspects of teamwork.

– What is effective marketing on Facebook?

– The patient of today: features of promotion through social networks

– Goals and objectives of the dental team

– Three "R" marketing:

- Reach

- Relationships

- Reputation.

– Promotion and targeting of Facebook posts

– Benefits of marketing on Facebook and Instagram

– Empathy-based Marketing

– Building a reputation through reviews.

– What the world looked like before the advent of digital marketing;

– How digital trends and trends in the dental industry have changed and developed in recent years;

– How the old customer funnel differs from the new model;

– How to attract and retain new patients with specific digital marketing tactics (website, Facebook, LinkedIn and Instagram);

– Difference between organic and paid activity, branding and direct marketing.

– The business mechanism of dentistry;

– Re-care - Building, running and maintaining a profitable preventative department;

– Treatment management - Staying organized and in control of all your treatment plans;

– Case acceptance - The regulations for presenting treatment VS increasing case acceptance - Is it really a conflict?

– Accounts Receivables - staying on top of funds owed to you for services rendered.

– What is marketing? Definition and its application;

– How marketing fits with the overall strategy for your clinic?

– 10 practical website tips to increase your position in organic search results and patient conversion;

– Traditional marketing approaches in a post-pandemic world.